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      Freightzy Tracking: How to Share Shipment Information with Clients

      Learn how to share Freightzy tracking information with your clients.

       

      Freightzy Tracking: How to Share Shipment Information with Clients

      Keeping your clients informed is essential for building trust and ensuring satisfaction. With Freightzy’s tracking tools, you can share shipment updates easily and effectively, giving your clients the peace of mind they deserve. Here’s how:

      Two Easy Ways to Share Tracking Information
      1. Public Tracking Website (Simple & Convenient)

        • No Login Needed: Provide your client with the load, PO, shipper, or Pro number.

        • Real-Time Updates: Clients can view the shipment’s location on a public website with live tracking, giving them instant visibility.

      2. Individual Shipment Notifications (Proactive & Efficient)

        • Automated Alerts: Set up email notifications to keep your clients informed at every stage of the shipping journey.

        • Reduce Inquiries: Proactively share updates to minimize client questions and save time for your team.

        • Boost Client Trust: Regular notifications enhance transparency and build stronger client relationships.

      How to Enable Individual Shipment Notifications in Freightzy
      1. Open the Shipment: Go to the shipment details in your Freightzy portal.

      2. Navigate to "Actions": Click on the "Actions" tab to access notification options.

      3. Select "Email Notifications": Choose this feature and customize the updates your client will receive.

      4. Enter Client Email: Input your client’s email address and select the updates you want to share (e.g., pickup, in transit, delivered).

      5. Save Settings: Hit "Save" to activate automated notifications.

      Why Sharing Tracking Information Matters
      • Improved Communication: Keep clients in the loop with timely updates.

      • Increased Transparency: Build trust by providing real-time insights into shipment progress.

      • Reduced Workload: Proactively sharing information reduces inquiries, freeing up your team’s time.

      • Enhanced Client Satisfaction: Deliver a professional, seamless experience that fosters loyalty.

      Freight Made Easy

      By using Freightzy’s tracking features, you’ll streamline communication, optimize your shipping process, and strengthen your relationships with clients. Sharing tracking information isn’t just a convenience—it’s a competitive advantage.