Customer Service

Answers to common shipping questions, including best practices.

• How can I acquire login credentials?
• How can I track a shipment?
• How can I trace a shipment?
• Can I share the load tracking information with my customer without granting access to the portal?
• How do I get the mobile app?
• How can I view a POD?
• How can I get a rate and book a shipment online?
• How to Print a Bill of Lading (BOL) or Shipping Label?
• How can I check my credit limit?
• Can I share the load tracking information with my customers without granting access to the portal?